AI Adoption Roadmap

Terumo Blood & Cell Technologies

Medical Device Manufacturing · 8,000+ employees · $500M+ revenue · Regulated (FDA, ISO 13485)

45/100
Readiness
5
Phases
15
Projects
84/100
Confidence
18mo
Timeline
Readiness Verdict: NOT READY. Critical gaps in authority & decision rights (25/100) and coordination mechanisms (40/100). Regulatory Affairs not engaged. Governance principles in draft — no legal/compliance review. No production AI until governance infrastructure exists.

12 documents, 8 departments, 7 projects

A complex, regulated enterprise — the roadmap was generated from their existing org context, portfolio, and readiness assessment. No consulting engagement.

12
Context Documents
8
Departments
7
Portfolio Projects
5
Readiness Dimensions

Readiness Breakdown

25
Authority & Decisions
40
Coordination
55
Tacit Knowledge
60
Exposure Posture
65
Portfolio Coherence

"Governance is welcomed, not resisted"

From 6 stakeholder interviews across the C-suite and department heads — the roadmap reflected the actual organizational reality.

Stakeholders Said
"The concern is not 'governance will slow us down' — it is 'we don't have governance yet and that makes us uncomfortable.' Regulatory Affairs and Legal are not yet in the room. This is the most significant gap."
AESOP Responded
Phase 1 is entirely governance foundation. No production AI systems until the AI Steering Committee is operational, gatekeepers are formally engaged, and the Governance Framework v1.0 is ratified by Legal, Compliance, and Product Security. Patient-proximate initiatives blocked until Regulatory Affairs signs off.

Governance first. Patients can't wait for us to get it wrong.

5 phases across 18 months. The first three are shown below — the roadmap includes two additional phases for customer-facing deployment and advanced process intelligence, gated by regulatory readiness.

1

Governance Foundation

Month 1–6
Ratify governance framework. Engage Regulatory Affairs, Legal, Product Security. No production AI.
2

Pilot Deployment

Month 7–12
HR agent first. Field Service agent with validated escalation. Internal confidence before external.
3

Regulatory-Adjacent

Month 13–18
510k Assistant + Regulatory Intelligence. Mandatory human review per QMSR. Validated compliance.

Every phase names what could break and how to catch it

HIGH: Rita Hermann single point of failure HIGH: Regulatory Affairs disengagement HIGH: 510k non-compliant content risk MED: Consensus culture → decision paralysis MED: Exception Inflation in regulatory AI

Want to see the full TBCT roadmap?

The complete roadmap is currently available as a markdown document with all 5 phases, 15 projects, milestones, risk mitigations, and source citations. A PDF version is in progress.

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12 context documents · 8 departments · 5 phases · Generated by AESOP OS on June 7, 2026